Quality Assurance Supervisor

Who we are:

As a family-owned company since 1968 — NOW produces high-quality natural and organic products in supplements, essential oils, foods, personal care beauty and more. We are a respected leader in the natural products industry, with a mission to provide products and services that empower people to lead healthier lives.
A part of the NOW Health Group, founded in 1989 and built on a reputation of trust and dependability, Puresource distributes natural products to over 3,000 independent and national retailers across Canada from three warehouses in Alberta, BC and Ontario. With over 3,400 natural & organic wellness products to choose from, we deliver full-service solutions to support brands to grow their business in Canada. Puresource is proud to be your dedicated Canadian partner in the natural products channel.
Our mission is to provide Canadians with natural products to optimize their health. To do this, we support our brands and retail customers with market leadership and exceptional customer service. The measure of our success is built on the growth of our partners and dedicated teams that create great customer experiences every day.

Job Title:

Quality Assurance Supervisor

Location:

In-person, onsite in Guelph, ON

Scope for the position:

Responsible for supervising the day-to-day operations of the Quality Assurance Team to uphold the highest levels of product quality, safety and compliance with regulatory requirements. Supervises the implementation, development, and continuous improvement of food safety programs within the facility.

Basic function of the position:

This role supervises employees in the Quality Assurance department and ensures compliance with Quality standards and regulations while driving a strong culture of food safety and quality across the site.

Duties and Responsibilities:

• Monitor quality assurance activities and procedures to ensure compliance with food safety regulations and customer requirements.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
• Ensure timely and accurate reporting of quality issues, complaint investigations and corrective actions to management.
• Effectively coordinates and leads the Quality Assurance team on daily activities with a strong emphasis on employee development, product quality and safety.
• Supervise ongoing Quality projects, ensuring timelines and project milestones are met.
• Acts as SQF Practitioner. Assists with the development, implementation, review and maintenance of the SQF system, including food safety fundamentals and food safety plan. Takes appropriate action to ensure the integrity of the SQF system and communicates to all relevant personnel all information essential to ensure the effective implementation and maintenance of the SQF system.
• Assists department Manager in developing and delivering comprehensive training on GMPs, personal hygiene, and food safety policies for all staff.
• Participates in and supports all internal, third party and regulatory audits and any necessary corrective action plans.
• Supervises the supplier approval program, change control and product stability programs.
• Conduct thorough risk assessments for out of specification products as needed.
• Assists in the writing and review of Standard Operating Procedures
• Suggests and implements continuous improvement ideas and changes in work instructions, procedures, resources, and training needs.
• Maintain accurate records and documentation related to food safety programs, audits, corrective actions, and incidents.
• Collaborate cross-functionally with operations, production, and other departments to uphold food safety, quality assurance, and regulatory compliance.
• Investigate and address any food safety incidents promptly.
• Participate in the coordination and execution of product recalls and withdrawals as needed.
• Performs other duties as assigned.

Required qualifications, education, experience, training, skills, background, and certifications:

• Bachelor’s degree four-year college or university with major in a science field (i.e. Chemistry, Biology).
• Excellent time management, attention to detail, verbal and written communication skills, listening, decision-making and troubleshooting skills.
• Must possess strong organizational skills, be a self-starter and able to handle multiple tasks.
• Must possess professional attitude and be able to work well with peers and management. Ability to train others.
• Ability to work and communicate with regulatory inspectors (CFIA, Health Canada)
• Ability to add, subtract, multiply and divide in all units of measure using whole numbers, common fractions and decimals
• Ability to read, analyze and interpret technical procedures and governmental regulations.
• Ability to write reports and procedures and effectively present information and respond to questions from managers, employees or visitors.
• Quality – Strong attention to detail skills required
• Leads Change and Innovation – Challenges the status quo, embraces technology and process improvements, gathers ideas of others, high level of adaptability
• Ability to work well under pressure and prioritize tasks in a fast-paced environment.
• Communicates Proactively and Effectively – Communicates clearly, candidly, directly and concisely. Engages people and helps them understand change, provides feedback, articulates clearly, and actively listens. Ability to lead and work with cross functional teams.
• Problem-Solving – Reacts quickly and appropriately to opportunities and problems and makes sound decisions. Strong analytical skills to troubleshoot and resolve issues.
• Ability to travel to USA
• Works around ingredients such as vitamins, minerals, amino acids, botanicals, etc. and chemicals such as alcohol, that may require respiratory protection.
• Minimum five (3) years related experience in Quality Assurance in a regulated industry; or relevant experience.
• Experience in a cGMP manufacturing environment, preferably dietary supplements, foods or pharmaceuticals, required.
• Minimum two (2) year experience in a Quality Assurance or Quality Control leadership role.
• Experience in internal and external auditing, change control procedures, and GMP compliance and enforcement is required.
• Intermediate to advanced skill level in Microsoft Outlook, Word, Excel, and PowerPoint.
• Comprehensive knowledge and understanding of GFSI standards, HACCP and GMP standards.
• Strong knowledge of Canadian Natural Health Product and Food regulations.

How to apply:

Qualified candidates can apply through Indeed, LinkedIn or submit their resumes to jobs@puresource.ca. Please note, emails need to have the Job Title (Quality Assurance Supervisor) in the subject line.
Our Human Resources Team will be in touch if your qualifications match our needs. Please be advised that due to the high volume of applications, only candidates that have been selected for next steps will be contacted.
For more information about our company, visit https://www.puresource.ca/ or https://nowfoods.ca/
For a full list of opportunities, visit https://www.puresource.ca/careers/

Account Manager

Who we are:

As a family-owned company since 1968 — NOW produces high-quality natural and organic products in supplements, essential oils, foods, personal care beauty and more. We are a respected leader in the natural products industry, with a mission to provide products and services that empower people to lead healthier lives.

A part of the NOW Health Group, founded in 1989 and built on a reputation of trust and dependability, Puresource distributes natural products to over 3,000 independent and national retailers across Canada from three warehouses in Alberta, BC and Ontario. With over 3,400 natural & organic wellness products to choose from, we deliver full-service solutions to support brands to grow their business in Canada. Puresource is proud to be your dedicated Canadian partner in the natural products channel.

Job Title / Titre d’emploi :

Account Manager / Gestionnaire de comptes

Location / Lieu :

On the road: Ottawa-Gatineau Region / Sur la route : Région d’Ottawa-Gatineau

Scope for the position:
The Bilingual (English and French) Account Manager effectively manages a defined territory and set of customers to achieve sales targets by building relationships, increasing distribution, improving unit turns and educating store advisors and staff. This is a field position and requires extensive time in stores, supported by required administrative time in a home office (~80% in market, ~20% admin).

Basic function of the position:

• To increase total gross sales within the territory and achieve targeted KPIs as defined by sales management.
• To manage profitability through responsible use of trade (co-op) dollars to support sales of the brands & products.
• Successfully achieve placement of top selling products and brands in market as defined by Sales & Marketing Management.

Duties and Responsibilities:

Get out there!

• A minimum of 20 retail store/customer visits including a minimum of 15 sales presentations per week
• Maintain an up-to-date call schedule in Outlook calendar
• Responsible for the preparation and sales call planning for all customer visits
• Responsible for understanding & communicating all Puresource sales programs and key initiatives to retailers
• Optimize ‘circle of influence’, building relationships with multiple departments in stores to gain incremental opportunities

Know your business & be a leader

• Ensure all sales activities ladder up to support & deliver total sales strategy for Canada as defined by the Sales leadership team.
• Complete and submit a monthly territory sales report to Regional Sales Manager
• Responsible for identifying product and brand gaps in stores to review with customers.
• Provide forecasts to purchasing department for any new distribution and/or promotional activity
• Responsible for ensuring proper internal procedures are followed such as in submitting orders to pricing, purchasing etc.
• Development of joint business planning (JBP) presentation decks for annual trade (co-op) planning
• Responsible for managing co-op marketing funds, promotions, demo activity, territory expenses

Train the trainers

• Responsible for coordinating large format training for Puresource brands to retail staff in territory with Product Educator
• Responsible for doing basic education of store advisors in aisle/store when doing regular store visits

Customer Service

• Assist in getting Puresource to achieve our goal of Unmatched Customer Experience in Everything that We Do!
• Ensure timely follow-up, address customer concerns and return emails and phone calls within 24 hours
• Act as a positive influence and representative of Puresource at all times

Travel, Meetings & Tradeshows

• Account managers are expected to be available to attend industry tradeshows and to attend scheduled regional and national meetings.
• Account Managers are expected to attend internal sales & marketing meetings when scheduled and actively participate in continuous improvement of processes and systems.
• Certain territories will require overnight travel.

Required experience and capabilities:

• Bachelor’s degree in Business or Science, Nutrition
• 3-5 years of experience in health food retail an asset
• 3-5 years of Account Management experience or in a similar role
• Experience with Salesforce or other CRM
• Experience managing territory budgets and trade spend
• Have the ability to multi-task in a fast- paced environment
• Results-driven and goal oriented, with proven track record of exceeding sales targets & goals
• Proven ability to be a team player and work well independently
• Exceptional and varied product knowledge
• Strong verbal and written communication skills
• Excellent organizational and time managements skills
• Must be able to think critically, problem solve and have keen attention to detail
• Thrives in a dynamic environment where priorities and tactics shift and change with market needs

Bilingual in English and French mandatory

—-

Portée du poste :

Gérer efficacement un territoire défini et un ensemble de clients pour atteindre les objectifs de vente en établissant des relations, en augmentant la distribution, en améliorant la rotation des unités et en formant les conseillers et le personnel du magasin. Il s’agit d’un poste sur le terrain qui nécessite beaucoup de temps dans les magasins, soutenu par le temps administratif requis dans un bureau à domicile (~ 80 % sur le terrain, ~ 20 % administratif).

Fonction principale du poste :

• Augmenter les ventes brutes totales sur le territoire et atteindre les KPI ciblés tels que définis par la direction des ventes.
• Gérer la rentabilité grâce à une utilisation responsable du budget de promotion (publicité coopérative) pour soutenir les ventes des marques et des produits.
• Réussir le placement des produits et des marques les plus vendus sur le marché tel que défini par la direction des ventes et du marketing.

Fonctions et responsabilités :

Allez-y!

• Un minimum de 20 visites de magasins de détail/clients, dont un minimum de 15 présentations de vente par semaine
• Maintenir une cédule à jour des appels dans le calendrier Outlook
• Responsable de la préparation et de la planification des appels commerciaux pour toutes les visites clients
• Responsable de comprendre et de communiquer tous les programmes de vente de Puresource et initiatives clés aux revendeurs
• Optimisez votre réseau d’influence en établissant des relations avec plusieurs services dans les magasins pour obtenir des perspectives supplémentaires

Connaissez votre entreprise et soyez un leader

• Veiller à ce que toutes les activités de vente contribuent à soutenir et mettre en œuvre la stratégie de vente globale pour le Canada telle que définie par l’équipe de direction.
• Remplir et soumettre un rapport mensuel sur les ventes du territoire au directeur régional des ventes
• Responsable de l’identification des lacunes en matière de produits et de marques dans les magasins afin de les examiner avec les clients.
• Fournir des prévisions au service des achats pour toute nouvelle activité de distribution et/ou de promotion
• Responsable de veiller à ce que les procédures internes appropriées soient suivies, telles que la soumission des commandes aux services de tarification, d’achats, etc.
• Élaboration de supports de présentation de planification d’entreprise conjointe (JBP) pour la planification commerciale annuelle (coopérative)
• Responsable de la gestion des fonds de marketing coopératif, des promotions, des activités de démonstration et des dépenses territoriales

Former les formateurs

• Responsable de la coordination de la formation intensive pour les marques Puresource auprès du personnel de vente au détail dans la région avec le formateur produit
• Responsable de la formation de base des conseillers de magasin dans les allées/magasins lors des visites régulières en magasin

Service à la clientèle

• Aidez Puresource à atteindre notre objectif d’une expérience client inégalée dans tout ce que nous faisons!
• Assurer un suivi en temps opportun, répondez aux préoccupations des clients et retournez les courriels et les appels téléphoniques dans les 24 heures
• Agir en tant qu’influence positive et représentant de Puresource à tout moment

Voyages, réunions et salons professionnels

• Les gestionnaires de comptes doivent être disponibles pour assister aux salons professionnels du secteur et aux réunions régionales et nationales programmées.
• Les gestionnaires de comptes sont tenus d’assister aux réunions internes de vente et de marketing lorsque cela est prévu et de participer activement à l’amélioration continue des processus et des systèmes.
• Certains territoires nécessiteront des voyages avec nuitées.

Expérience et capacités requises :

• Baccalauréat en commerce, en sciences ou en nutrition
• 3 à 5 ans d’expérience dans le commerce de détail d’aliments naturels, un atout
• 3 à 5 ans d’expérience en gestion de compte ou dans un rôle similaire
• Expérience avec Salesforce ou autre CRM
• Expérience de la gestion des budgets et des dépenses commerciales des territoires
• Avoir la capacité d’effectuer plusieurs tâches à la fois dans un environnement en évolution rapide
• Motivé par les résultats et orienté vers les objectifs, avec un historique prouvé de dépassement des objectifs et des cibles de vente
• Capacité avérée à travailler en équipe et à travailler efficacement de manière autonome
• Connaissance exceptionnelle et variée des produits
• Excellentes compétences en communication verbale et écrite
• Excellentes compétences en matière d’organisation et de gestion du temps
• Doit être capable de penser de manière critique, de résoudre des problèmes et d’avoir une grande attention aux détails
• S’épanouit dans un environnement dynamique où les priorités et les tactiques évoluent et changent en fonction des besoins du marché

Bilingue anglais et français obligatoire

How to apply:

Qualified candidates can apply through Indeed, LinkedIn or submit their resumes to jobs@puresource.ca. Please note, emails need to have the Job Title (Account Manager) in the subject line.

Please be advised that due to the high volume of applications, only candidates that have been selected for next steps will be contacted.

Inside Sales Account Manager

Who we are:

As a family-owned company since 1968 — NOW produces high-quality natural and organic products in supplements, essential oils, foods, personal care beauty and more. We are a respected leader in the natural products industry, with a mission to provide products and services that empower people to lead healthier lives.

A part of the NOW Health Group, founded in 1989 and built on a reputation of trust and dependability, Puresource distributes natural products to over 3,000 independent and national retailers across Canada from three warehouses in Alberta, BC and Ontario. With over 3,400 natural & organic wellness products to choose from, we deliver full-service solutions to support brands to grow their business in Canada. Puresource is proud to be your dedicated Canadian partner in the natural products channel.

Our mission is to provide Canadians with natural products to optimize their health. To do this, we support our brands and retail customers with market leadership and exceptional customer service. The measure of our success is built on the growth of our partners and dedicated teams that create great customer experiences every day.

Job Title:

Inside Sales Account Manager

Location:

Guelph, ON (In-person, onsite)

Scope for the position:

The Inside Sales Account Manager (Fixed Term Contract) needs to be Bilingual (English and French) and provide consistent sales representation to existing Puresource customers, assigned new customers and all customer requests, thereby reducing misunderstandings, improving customer service and boosting sales and to supply on time and accurate order processing.


Basic function of the position:

Territory Sales Calls: Inside Sales Account Managers are assigned specific territories. These territories are to be serviced by the sales rep on a predetermined schedule based on support needs of the customer. The sales rep is responsible to be aware of several different policies at Puresource. These include, but are not limited to, terms, credit and return policies, and product knowledge etc.

Sales Calls: Inside sales Account Managers are assigned specific accounts to build rapport and provide the highest level of customer satisfaction, while maintaining and expanding Puresource product lines. Identifying key decision makers within assigned accounts to facilitate entire sales process from the initiation of the original call through order processing.


Answering Phones: Answering phones in a courteous and pleasant manner is the responsibility of the inside sales rep in line with Puresource’s mission of providing the best customer service to its customers.

Processing Orders: Reps are responsible to input all company orders with accurate store and order information and to ensure the appropriate follow-up whether received by phone/fax or e­mail. All orders at some point should be dealt with as a result of a call to the customer. In the case of fax or email, you want to call the customer to confirm receipt of the order. While on the phone, it is the opportune time to clarify any issues with the order, let the customer know if a product is out of stock or discontinued and provide alternatives. Also increase sales through up­sells via bi-weekly sales or volume deals, and see if we can be of any further assistance to the customer. Reps are expected to meet all time lines that are set out in our policies and are responsible for checking fill rates. Reps are also responsible to ensure maintenance of the order database as per the order entry SOP.

Catalogue: Puresource publishes a quarterly catalogue to highlight specials, new items and promotions. It is the sales rep’s responsibility to ensure that their customers are made aware of these promotions and new products and encourage the trial of these items. Unpublished discounts, promotions, and demos must have approval from Sales Manager.

Sales Support: At times the Inside Sales Account Managers will also provide support to all other sales teams. It is important to maintain good communications with the Outside sales team regarding any customer issues, needs, or if they are required to get in contact with a customer.

Customer Service: Providing excellent customer service will provide Puresource with the edge on the competition, as you are the front line contact. It is important to make sure that the customer has had a positive experience with the Inside Sales Department and that they will want to continue doing business with Puresource as a result.


Duties and Responsibilities:

• Weekly sales calls to customers
• Communicating customer needs/issues to outside sales
• Communicating with customers, making outbound calls to potential customers, and following up on leads
• Keeping assigned customer up with product and service information and updates as needed
• Closing sales and achieving sales targets
• Participate in meetings to discuss benchmarks, personal as well as team goals
• Understanding customers’ needs and identifying sales opportunities
• Maintaining a database of current customers
• Staying informed about competing products and services
• Upselling products and introductory product selling
• Researching and qualifying new leads
• Processing all customer orders accurately
• Answering Phone orders.
• Communicating with all departments within Puresource to ensure excellent customer service
• Ensuring special shipping costs are expressed to the customer and special shipping requirements communicated to the Shipping Department
  Perform other duties as assigned

Required qualifications, education, experience, training, skills, background, certifications:

• Post-secondary education or equivalent work experience
• Driven and want to develop your skills within a growing company
• Ability to function successfully both independently and in a team environment
• Strong work ethic, positive team attitude and the ability to multitask in a fast-paced environment
• Personable and comfortable communicating by phone and e-mail
• Inside Sales experience preferred (3-5 years)
• Proficient with Microsoft Office Suite
• Solution oriented
• Highly organized with superior attention to detail
• Ability to multi-task and manage time efficiently
• Sales experience and business acumen is considered an asset
• Bilingual in English and French Mandatory

How to apply:

Qualified candidates can apply through Indeed, LinkedIn or submit their resumes to jobs@puresource.ca. Please note, emails need to have the Job Title (Inside Sales Account Manager) in the subject line.


Our Human Resources Team will be in touch if your qualifications match our needs. Please be advised that due to the high volume of applications, only candidates that have been selected for next steps will be contacted.


For more information about our company, visit https://www.puresource.ca/ or https://nowfoods.ca/


For a full list of opportunities, visit https://www.puresource.ca/careers/

Picker/Packer

Who we are:

As a family-owned company since 1968 — NOW produces high-quality natural and organic products in supplements, essential oils, foods, personal care beauty and more. We are a respected leader in the natural products industry, with a mission to provide products and services that empower people to lead healthier lives.

A part of the NOW Health Group, founded in 1989 and built on a reputation of trust and dependability, Puresource distributes natural products to over 3,000 independent and national retailers across Canada from three warehouses in Alberta, BC and Ontario. With over 3,400 natural & organic wellness products to choose from, we deliver full-service solutions to support brands to grow their business in Canada. Puresource is proud to be your dedicated Canadian partner in the natural products channel.

Our mission is to provide Canadians with natural products to optimize their health. To do this, we support our brands and retail customers with market leadership and exceptional customer service. The measure of our success is built on the growth of our partners and dedicated teams that create great customer experiences every day.

Job Title:

Picker/Packer

Location:

Guelph, ON

Shift:

8 am – 4 pm, Monday – Friday

Scope for the position:

• Prepare (pick and pack) customer orders accurately for same day/next day shipping.
• Ensure total customer satisfaction and meet on time delivery schedule.

Basic function of the position:

• Prepare (pick and pack) orders from pick/ship and or invoice list as directed.
• Occasionally help with, shipping and inventory control duties

Duties and Responsibilities:

• Pick customer orders.
• Ensure order picked matches pick/ship copy and or invoice copy
• Follow procedures outlined in shipping work instructions for “special customers” i.e. Mass market
• Pack orders for protection while in transit
• Palletize orders for shipping
• Complete required shipping paperwork
• Record the appropriate information in Excel based shipping files
• Clean and organize packing area
• Performs other duties as assigned

Required qualifications, education, experience, training, skills, background, certifications:

• Grade 12 diploma (OSSD)
• 1-2 years of previous experience in a similar environment is considered an asset
• Have the ability to multi-task in a fast and ever changing environment
• Able to bend, kneel, reach, stand and walk for entire shift
• Able to lift up to 50 LBS on a consistent basis
• Excellent attention to detail

How to apply:

Qualified candidates can apply through Indeed, LinkedIn or submit their resumes to jobs@puresource.ca. Please note, emails need to have the Job Title (Picker/Packer) in the subject line.

Our Human Resources Team will be in touch if your qualifications match our needs. Please be advised that due to the high volume of applications, only candidates that have been selected for next steps will be contacted.

For more information about our company, visit https://www.puresource.ca/ or https://nowfoods.ca/

For a full list of opportunities, visit https://www.puresource.ca/careers/

Category Manager

Who we are:

As a family-owned company since 1968 — NOW produces high-quality natural and organic products in supplements, essential oils, foods, personal care beauty and more. We are a respected leader in the natural products industry, with a mission to provide products and services that empower people to lead healthier lives.

A part of the NOW Health Group, founded in 1989 and built on a reputation of trust and dependability, Puresource distributes natural products to over 3,000 independent and national retailers across Canada from three warehouses in Alberta, BC and Ontario. With over 3,400 natural & organic wellness products to choose from, we deliver full-service solutions to support brands to grow their business in Canada. Puresource is proud to be your dedicated Canadian partner in the natural products channel.

Our mission is to provide Canadians with natural products to optimize their health. To do this, we support our brands and retail customers with market leadership and exceptional customer service.

The measure of our success is built on the growth of our partners and dedicated teams that create great customer experiences every day.


Job Title:

Category Manager


Scope for the position:

• The Category Manager for Supplements will be the category liaison to support marketing and sales activities – translating marketing programs into customer-based activities to help drive sales objectives.
• The Category Manager for Supplements will work closely with marketing teams, sales teams and customers to help lead and communicate fact-based insights to drive sales objectives.

Duties and Responsibilities:

• Develop a deep understanding of category, shopper insight, competitive and the retailer landscape to inform future marketing initiatives and sales planning
  Lead assortment and planogram recommendations for priority categories
• Actively lead and generate monthly category reviews, new product and promotional dashboards, competitive insights and report findings and recommendations to the senior leadership team
• Support sales team – strategic selling stories to support key categories and segments
• New Product support – lead and execute best in class retailer/trade facing PPT presentations, new product sell sheets, in-store and digital support to help drive KPI’s
• Assist with the development and coordination of new item launch and training materials (sales and retailer facing) in collaboration with the Nutrition and Health Education Manager
• Lead the recommendation of SKU assortment priorities per category
• Work with internal cross-functional teams to deliver clear channel strategies
• Work closely with supply chain and sales team to manage through SKU rationalization and aging inventory
• Develop, lead, execute and measure strategic National Retail Promotional programs
• Priority customer support – manage strategic sales requests to support booking sheets, digital asks, planograms etc.
• In-store retailer support for strategic customers– in-store displays, endcaps, digital ecommerce support, etc.
• Assist Marketers with product knowledge/information – key selling points
• Support Marketing team in core B2B activities including retailer communications, catalogue deals, promotions, etc.
• Assist in the annual business planning process, supporting marketing and sales planning activities including category insight data, competitive insights, etc. to help build stronger plans
• Analyze & recommend wholesale price changes for private brand products to help ensure market competitiveness & support profitability targets
  Support and attend key trade shows
• Perform other duties as assigned

Required qualifications, education, experience, training, skills, background, and certifications:

• Bachelor’s degree in marketing, Business or related field from an accredited institution
• 3-5 years of relevant industry experience in a related role, supplement expertise preferred
• Experience in the nutritional field is an asset
• MS Office applications – exceptional use of Excel and PPT
• Ability to travel to other facilities and work off hours and weekends as needed
• Valid passport as travel outside of Canada will be required occasionally
• Access to reliable transportation
• Demonstrated project management skills and problem solving necessary to pre-empt and deal with rapidly changing market conditions
• Develops best in class store materials (traditional & digital)
• Expert in developing reports, analyzing and translating that information into actionable insights to help drive sales and marketing objectives
• Excellent communication and presentation skills
• Team player and proven track record of collaboration to drive exceptional results
• Embraces change and thrives in an evolving environment

How to apply:

Qualified candidates can submit their resumes through LinkedIn or by email to jobs@puresource.ca. Please note, emails need to have the Job Title (Category Manager) in the subject line.

Our Human Resources Team will be in touch if your qualifications match our needs. Please be advised that due to the high volume of applications, only candidates that have been selected for next steps will be contacted.

For more information about our company, visit https://www.puresource.ca/ or https://nowfoods.ca/

For a full list of opportunities, visit https://www.puresource.ca/careers/

Sanitation Technician

Who we are:
As a family-owned company since 1968 — NOW produces high-quality natural and organic products in supplements, essential oils, foods, personal care beauty and more. We are a respected leader in the natural products industry, with a mission to provide products and services that empower people to lead healthier lives.

A part of the NOW Health Group, founded in 1989 and built on a reputation of trust and dependability, Puresource distributes natural products to over 3,000 independent and national retailers across Canada from three warehouses in Alberta, BC and Ontario. With over 3,400 natural & organic wellness products to choose from, we deliver full-service solutions to support brands to grow their business in Canada. Puresource is proud to be your dedicated Canadian partner in the natural products channel.

Our mission is to provide Canadians with natural products to optimize their health. To do this, we support our brands and retail customers with market leadership and exceptional customer service. The measure of our success is built on the growth of our partners and dedicated teams that create great customer experiences every day.

Job Title:
Sanitation Technician

Location:
Guelph, Ontario

Scope for the position:

• Maintains the overall cleanliness of the manufacturing plant and warehouse area. Performs cleaning and sanitation of areas as stated in the SOP and Master Sanitation Schedule.

Basic function of the position:

• Performs daily sanitation duties as stated in the Master Sanitation Schedule for manufacturing and warehousing areas.

Duties and Responsibilities:

• Performs duties as stated in the Master Sanitation Schedule.
• Cleans and sanitizes all common areas such as hallways, lockers, locker areas, sanitation rooms, dust collector rooms, drains, docking areas, ovens, ceiling vents and tiles.
• Deep cleaning of production workstations as requested.
• Removal and disposal of trash and cleaning of garbage bins
• Assist production personnel with changeovers and workstation cleaning.
• Checks Soap Titrations and water temperature as needed.
• Refills soap, sanitizers, paper towels, and other personal protective equipment.
• Assists with continuous improvement by Identifying opportunities for quality and sanitation.
• Performs sanitation related tasks including but not limited to scrubbing, mopping of the floors, walls and equipment; vacuuming, removing trash; using the proper chemicals / equipment and all other related duties as assigned.
• Operates electric pallet jack, power washers, steam cleaners floor scrubbers, vacuums and man-lift to assist in performing sanitation duties.
• Completes daily task documentation as required.
• Reports all repairs and maintenance issues throughout the facility in a timely manner.
• Supports Production and Quality teams through sanitation efforts and initiatives.
• Complies with safety, cGMP, SOP and SQF requirements.
• Cleans and sanitizes all common areas such as cafeteria, offices, restrooms, entrances, stairwells, lockers, conference rooms.
• Washes walls, ceiling, and woodwork; washes windows, door panels, and sills.
• Cleans washrooms, including sinks, toilets, and floors. Replenishes bathroom supplies.
• Cleans warehouse areas including loading docks, rails, racks, restrooms, and offices.
• Deep cleaning of offices, hallways, and other common areas.
• Removal and disposal of trash and cleaning of garbage bins.
• Assists with department environmental monitoring activities as needed.
• Perform other duties as assigned.

Required qualifications, education, experience, training, skills, background, and certifications:

• High school diploma or general education degree (GED); or equivalent combination of education and experience.
• Basic computer and data entry skills required.
• Minimum 1 year of experience in manufacturing sanitation environment, preferably food or pharmaceuticals helpful.
• Ability to read and interpret documents such as MSDS sheets, safety rules, operating and maintenance instructions, and procedure manuals (S.O.P.). Ability to fill out sanitation/production paperwork accurately.
• Good verbal communication skills required.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to operate various types of powered industrial equipment (floor scrubber, electric pallet jack and man lift) required.
• Good attention to detail skills required.
• Exhibits strong teamwork skills; possesses a good, “can do” attitude; collaborates with others; works in a fast-paced environment while following all company policies and procedures, including all safety policies; and exhibits flexibility and willingness to learn new tasks, change tasks and work in different areas as needed.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand and/or walk; ascend and/or descend stairs; use hands to finger, handle, and feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
• The employee must regularly manually lift, move (in some cases drag) slide, raise and/or place:

o Up to 30 lb. force for up to 25 feet and then pull to original position.
o Up to 33 lbs. from 32-inch shelf onto 48-inch shelf, then return to original position.
o Up to 50 lbs. for 3 feet at waist level; lift bag/box onto side and return to original position.
o Up to 60 lbs. from 31-inch shelf and 2-hand carry for up to 5 feet; return 60 lbs. to 31-inch surface.

• While performing the duties of this job, the employee is frequently exposed to herbal aromas and airborne particles. Employee is required to wear a dust mask and eye protection when needed.
• The noise level in the work environment is usually loud. Employee is required to wear hearing protection.

How to apply:
Qualified candidates can apply through Indeed, LinkedIn or submit their resumes to jobs@puresource.ca. Please note, emails need to have the Job Title (Sanitation Technician) in the subject line.

Our Human Resources Team will be in touch if your qualifications match our needs. Please be advised that due to the high volume of applications, only candidates that have been selected for next steps will be contacted.

For more information about our company, visit https://www.puresource.ca/ or https://nowfoods.ca/

For a full list of opportunities, visit Careers – puresource.ca